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Fabric softener does not drain.
 
STEP 1. Fabric softener does not drain.

No title

[Cause]

There can be three reasons why fabric softener does not drain:

1) Your washer is not leveled

2) The dispenser is clogged.

3) Your washer is getting low water pressure.

[Solution]

If your fabric softener is not draining, check the instructions below:

    1. If your washer is not leveled:

    Make sure the washer is leveled. If the washer is not even, residual of fabric softener can be collected in your washer and clog the dispenser.

    2. If the dispenser is clogged:

    Make sure the dispenser is not clogged. Remove the dispenser, and then remove the blue siphoning cap. Rinse the dispenser thoroughly in warm water, and then reinstall the cap and dispenser.

     
STEP 1. Fabric softener does not drain.

No title

[Cause]

There can be three reasons why fabric softener does not drain:

1) Your washer is not leveled

2) The dispenser is clogged.

3) Your washer is getting low water pressure.

[Solution]

If your fabric softener is not draining, check the instructions below:

    1. If your washer is not leveled:

    Make sure the washer is leveled. If the washer is not even, residual of fabric softener can be collected in your washer and clog the dispenser.

    2. If the dispenser is clogged:

    Make sure the dispenser is not clogged. Remove the dispenser, and then remove the blue siphoning cap. Rinse the dispenser thoroughly in warm water, and then reinstall the cap and dispenser.

     
STEP 1. Fabric softener does not drain.

No title

[Cause]

There can be three reasons why fabric softener does not drain:

1) Your washer is not leveled

2) The dispenser is clogged.

3) Your washer is getting low water pressure.

[Solution]

If your fabric softener is not draining, check the instructions below:

    1. If your washer is not leveled:

    Make sure the washer is leveled. If the washer is not even, residual of fabric softener can be collected in your washer and clog the dispenser.

    2. If the dispenser is clogged:

    Make sure the dispenser is not clogged. Remove the dispenser, and then remove the blue siphoning cap. Rinse the dispenser thoroughly in warm water, and then reinstall the cap and dispenser.

     
STEP 1. Fabric softener does not drain.

No title

[Cause]

There can be three reasons why fabric softener does not drain:

1) Your washer is not leveled

2) The dispenser is clogged.

3) Your washer is getting low water pressure.

[Solution]

If your fabric softener is not draining, check the instructions below:

    1. If your washer is not leveled:

    Make sure the washer is leveled. If the washer is not even, residual of fabric softener can be collected in your washer and clog the dispenser.

    2. If the dispenser is clogged:

    Make sure the dispenser is not clogged. Remove the dispenser, and then remove the blue siphoning cap. Rinse the dispenser thoroughly in warm water, and then reinstall the cap and dispenser.

     
STEP 2. Fabric softener does not drain.

No title

    3. If your washer is getting low water pressure:

    Check the inlet hose screens for a blockage. If your washer is not getting enough water pressure, the fabric softener will not drain.

    1. To check the screens, turn the water off at the water valves.

    2. Remove the hot and cold water hoses from the back of the washing machine.

    3. Use a pair of needle nose pliers or a suitable tool to remove the filters. Clean the filters and reinstall them, and then re-attach the hoses.

    4. Check the inlet water hoses for bends or kinks.

    ※Note

    You must use the factory supplied hoses that came with your washer. Using another type of hose may not provide an adequate supply of water to the washing machine.

    If the suggestions listed above do not solve the problem, please click the "Phone Support" link below for additional troubleshooting suggestions.

     
STEP 2. Fabric softener does not drain.

No title

    3. If your washer is getting low water pressure:

    Check the inlet hose screens for a blockage. If your washer is not getting enough water pressure, the fabric softener will not drain.

    1. To check the screens, turn the water off at the water valves.

    2. Remove the hot and cold water hoses from the back of the washing machine.

    3. Use a pair of needle nose pliers or a suitable tool to remove the filters. Clean the filters and reinstall them, and then re-attach the hoses.

    4. Check the inlet water hoses for bends or kinks.

    ※Note

    You must use the factory supplied hoses that came with your washer. Using another type of hose may not provide an adequate supply of water to the washing machine.

    If the suggestions listed above do not solve the problem, please click the "Phone Support" link below for additional troubleshooting suggestions.

     
STEP 2. Fabric softener does not drain.

No title

    3. If your washer is getting low water pressure:

    Check the inlet hose screens for a blockage. If your washer is not getting enough water pressure, the fabric softener will not drain.

    1. To check the screens, turn the water off at the water valves.

    2. Remove the hot and cold water hoses from the back of the washing machine.

    3. Use a pair of needle nose pliers or a suitable tool to remove the filters. Clean the filters and reinstall them, and then re-attach the hoses.

    4. Check the inlet water hoses for bends or kinks.

    ※Note

    You must use the factory supplied hoses that came with your washer. Using another type of hose may not provide an adequate supply of water to the washing machine.

    If the suggestions listed above do not solve the problem, please click the "Phone Support" link below for additional troubleshooting suggestions.

     
STEP 2. Fabric softener does not drain.

No title

    3. If your washer is getting low water pressure:

    Check the inlet hose screens for a blockage. If your washer is not getting enough water pressure, the fabric softener will not drain.

    1. To check the screens, turn the water off at the water valves.

    2. Remove the hot and cold water hoses from the back of the washing machine.

    3. Use a pair of needle nose pliers or a suitable tool to remove the filters. Clean the filters and reinstall them, and then re-attach the hoses.

    4. Check the inlet water hoses for bends or kinks.

    ※Note

    You must use the factory supplied hoses that came with your washer. Using another type of hose may not provide an adequate supply of water to the washing machine.

    If the suggestions listed above do not solve the problem, please click the "Phone Support" link below for additional troubleshooting suggestions.

     
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