General Error Codes

E1:  Water Supply Error

   -Display Shows 'E1'

   -Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water is not supplied up to the water level presetting for 20 minutes or more at the time of initial water supply.  

   -To help fix this problem please check the Hot and Cold water intakes, there is a filter screen in each input valve, remove and clean these filters.  ** Make sure you replace the filters, they are very important for the operation of the Washing Machine.**

   -The error status can be cleared by turning POWER S/W OFF and resuming the POWER ON initial status.

E2:  Water Drain Error

  - Display shows E2

  - In case the water level frequency is 25.5Hz or less in the initial phase of UNB-detecting cycle.

  - Water Drain error can be cleared by turning POWER S/W OFF and resuming the POWER ON status.

E3:  Over-Flow Error

  - Display shows E3

  - Over-Flow error occurs when the water level is too high.  It can be cleared by turning POWER S/W OFF, turn POWER S/W ON and then run the drain cycle for 2 minutes.  Water is drained prior to POWER S/W OFF and it is forced to be drained for 2 min if a frequency of more than 25.24 KHz is detected

Door Open Error:

  - Display shows door

  - This can fixed by closing the door

E4:  Unbalance Error

  - Display shows E4

  - Laundry load is unbalanced; loosen any tangled laundry.

  - If only one item of clothing needs washing, the final spin result might be unsatisfactory and an E4 error message will be shown in the display window.

  - Unbalanced error is cleared by POWER S/W OFF and by resuming the POWER ON initial status

E6: Please see "Eb" at end of list.

E7:  Pressure S/W Error

  - Display shows E7

E9:  Water Leakage Error

EA:  Tacho Error

  - Display shows EA

  - This is error can be cleared by turning the power off and then on again.

Eb:  Motor Triac Short Error

  - Display shows Eb

  - This is error can be cleared by turning the power off and then on again.

E6-EB can only be corrected through Service.  Please contact Customer Service Department at 1-800-SAMSUNG (option 1-1-2) to schedule an on-site service call for english service.

Veuillez appeler le Service à la clientèle de service, au 1-800-SAMSUNG (option 2-1-2), pour planifier une visite de service sur place.