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How to clean the Samsung washing machine?
Read about the latest news, alerts or tips about SAMSUNG products.

 

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● Keeping your washing machine clean improves its performance, wards off unnecessary repairs, and lengthens its life.

 

Front load washing machines :

 

Eco Drum Clean

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This course is a self-cleaning course that removes mold that may occur inside the washing machine.

a). Press the Power button.

 

b). Turn the Cycle Selector to the ECO Drum Clean course.

● You can only use the Delay End function.

● The water temperature during the ECO Drum Clean is set to 70 ˚C.

● You cannot change the temperature.

 

c). Place the appropriate amount of cleansing agent into the detergent compartment and close the detergent drawer (when cleaning the drum using a cleansing agent).

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● Be sure to use the recommended cleansing agent for cleaning the drum.

● There are powder-type and liquid-type drum cleansing agents. The liquid-type cleaning agent is only available with liquid detergent box (option).

 

d). Press the Start/Pause button.

● If you press the Start/Pause button, the ECO Drum Clean course begins.

● Using the ECO Drum Clean course, you can clean the drum without using a cleansing agent.

● Never use the ECO Drum Clean course when laundry is in the washing machine. This may result in damage to the texture or a problem with the washing machine.

● In the ECO Drum Clean course, never use normal detergent.

● Use only 1/10 of the amount of the drum cleansing agent recommended by the cleansing agent manufacturer.

● Since using a chlorine bleaching agent may discolour the product, be sure to use only oxygen bleaching agents.

● Powder-type cleansing agent: Use a [powder-type bleaching agent] or a [cleansing agent for drum cleaning only].

● Liquid-type cleansing agent: Use a [liquid-type oxygen bleaching agent] or a [cleansing agent for drum cleaning only].

 

The ECO Drum Clean Auto Alarm Function

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● If the “ECO Drum Clean” indicator on the display and the lamp on the Cycle Selector are lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by performing the ECO Drum Clean course.

● If you do not perform the ECO Drum Clean course, the “ECO Drum Clean” indicator on the display and the lamp on the Cycle Selector are turned off. However, the “ECO Drum Clean” indicator on the display and the lamp on the Cycle Selector are turned on again after two washes are performed. However, this will not result in a problem with the washing machine.

● Although generally, the ECO Drum Clean Auto Alarm appears once a month or so, the frequency may differ depending on the number of times the washing machine is

used.

 

Cleaning the debris filter

● We recommend cleaning the debris filter 5 or 6 times a year, or when the error message of “5E” is displayed.

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● If foreign substances accumulate debris filter, the performance of the bubble function will be degraded.

 

Caution : Before cleaning the debris filter, make sure to unplug the power cord.

1. Remove the remaining water first.

If you separate the filter without draining the remaining water, the remaining water may trickle out.

2. Open the filter cover by using a key or coin.

3. Unscrew the emergency drain cap by turning it to the left and drain off all the water.

4. Unscrew the debris filter cap.

5. Wash any dirt or other material from the debris filter. Make sure the drain pump propeller behind the debris filter is not blocked.

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6. Replace the debris filter cap.

7. Replace the filter cover.

 

Caution : Do not open the debris filter cap while the machine is running or hot

water may flow out.

● Make sure to replace the filter cap after the filter cleaning. If the filter is out of the machine, your washing machine may malfunction or leak water.

● The filter should be fully assembled after the filter cleaning.

 

Cleaning the exterior

1. Wipe the washing machine surfaces, including the control panel, with a soft cloth using a nonabrasive household detergent.

2. Use a soft cloth to dry the surfaces.

3. Do not pour water onto the washing machine.

 

Cleaning the detergent drawer and the drawer recess

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1. Press the release lever on the inside of the detergent drawer and pull the drawer out.

2. Remove the softener divider and the liquid detergent box(option) from the detergent drawer.

3. Wash all parts under running water.

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4. Clean the drawer recess with an old toothbrush.

5. Replace the softener divider and the liquid detergent box (option) by pushing it firmly into the drawer.

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6. Push the drawer back into place.

7. To remove any remaining detergent, perform a rinse cycle without any laundry in the drum.

 

Cleaning the water hose mesh filter

You should clean the water hose mesh filter at least once a year, or when the error message of “4E” is displayed:

1. Turn off the water supply to the washing machine.

2. Unscrew the hose from the back of the washing machine. To prevent water from gushing out due to the air pressure in the hose, cover the hose with a cloth.

3. Gently pull out the mesh filter from the end of the hose using a pair of pliers and rinse it under water until clean. Also clean inside and outside the threaded connector.

4. Push the filter back into place.

5. Screw the hose back onto the washing machine.

6. Make sure the connections are watertight and turn on the tap.

 

Top load washing machine :

 

Clean tub course:

This course will help in keeping the tub clean and dry:

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● Press the power button to on.

● Press the course select button two times.

● Press the start/hold button

● Add a detergent and close the lid.

 

Note : Never place laundry inside the tub when this cleaning process is going on, it will damage your clothes.

 

Water supply connector filter:

● Pull out the filter , clean the dirt and wash well.

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● Pull in the filter and connect the hose to the inlet water valve tightly.

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● Check if there is any leakage.Note to tighten up the connector

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Cleaning the filter :

● Clean the filter net often to keep the washer clean.

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● Push the upper part of the magic filter and pull in.           

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● Open the cover as shown in the figure.

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● Clean the magic filter.

● Clean the cover and insert the lower part of the filter in the basket first and then push the filter with click sound.

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